Jabber, which originally started as an open source, XML-based messaging protocol, was acquired by Cisco Systems in 2008. Today, it provides users with a wide range of communication and collaboration capabilities, including instant messaging (IM), voice and video calls, voice messaging, desktop sharing, and conferencing. Users can access Jabber on multiple devices and operating systems.
Communications taking place over Cisco Jabber can easily be archived when adding Merge1 to your existing infrastructure. As opposed to other archiving compliance solutions, which require sending your workforce’s critical, sensitive communications to a third party data store, Merge1 captures Cisco Jabber communications and stores them in your existing email archive, whether on-prem (e.g. Veritas Enterprise Vault) or in the Cloud (e.g. Microsoft Office 365).
Once archived, Jabber communications can be retained, supervised for compliance and searched for eDiscovery and internal Information Governance.
Merge1 Excels In Helping Archive Jabber Communications
- Captures emails and chats
- Supports persistent chats
- Offers MSSQL and postgres support
- Preserves headers, original message time and other data for accurate search and retrieval during eDiscovery
- Archives custom headers (where applicable) to allow for easy search
- Produces a similar look and feel as the native message
- Combines chats into easy to read threads
Jay Tomlin, Director, Product Management, Citrix ShareFile
“Citrix worked closely with Globanet on the development of the ShareFile connector for Merge1, so that our joint customers could leverage the ShareFile platform for file sharing and collaboration while continuing to capture all user communications into the archive solution of their choosing. We chose to work with Globanet on this problem because we recognized Merge1 as the leading solution for capturing content and communications from multiple cloud platforms into any archive. We are committed to supporting customers who deploy Merge1 as a method for capturing and archiving communications that occur on the ShareFile platform.”